We’d had an anxious week.
I was on a hairtrigger when the internet started being difficult. The supermarket’s website would let me demand a refund but had no room for simple feedback. Your salad potatoes were damp and green and had to be thrown out. I will never buy those again.
Then Telstra replied to every query or attempted complaint with the recommendation that I download their App. Download on a different device and start all over again. Thanks a lot. I telephoned. No answer. Download the App, an electronic voice suggested.
Then – oh then – my Superannuation fund emailed. Dear Penny, they began. They said that I would be excited to know that they have changed their name.
First State Super is now AWARE.
I did know, actually. They emailed the same good news in July. I replied then that it sounded like a grand fiesta for the brand managers, but a waste of money for investors. They would do better not to charge for advice that was never received. Besides, the name… I wrote a little ditty:
They called the re-branders, they’re walking on air/ First State Super is now called Aware.
They hope their new image is modern and fair/ Did nobody notice it rhymes with Beware?
Of course nobody deigned to reply.
I sent the rhyme to the letters editor of the Australian Financial Review, who did not print it.
Who gives a damn about superannuants in a rage, really?
“I’m off for a walk and a tram ride, to calm down,” I announced. Michael nodded.
It was a lovely spring afternoon. There were only a handful of people on the tram. I got off in Surry Hills and walked through quiet streets to the Fabric Store, where I bought some very attractive cotton fabric. While it was being wrapped, there were yells of terror from a nearby building. The other customer and I jumped in alarm.
“Drama school next door,” the sales assistant explained. I laughed. We talked about high school students’ formal dances, and whether there would be run on party fabric. I left the shop in high spirits.
I sat in the sun at Central until my tram came, then chose a quiet seat at the rear, a happy masked passenger, totally relaxed.
We were nearly at the Randwick terminus when I saw it all around me.
Beware, beware, Aware, Aware! Our bright pink posters are everywhere!